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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,763 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Jun 18, 2025

      Always pivoting to innovate for the future

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -cutting edge of tech -AI and People transformation

      Cons

      -moves fast so it is difficult at times to come along through the change (yet this is common for high growth company)

      5.0
      Jun 17, 2025

      Overall a good experience

      Enterprise sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture. Great product. Leadership was good for the most part

      Cons

      Can be hard to climb the latter. Many people get stuck in digital sales, even though you're told 18 months is the expectation till you're in the field

      5.0
      Jun 17, 2025

      Great place to work!

      Employee communications manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Execs truly care about employees and bolstering our culture. Wellbeing is prioritized all around, plenty of opportunities to grown and learn, and great perks and benefits.

      Cons

      As a rapidly growing company, naturally, you'll see a good amount of change. From what I've seen though, leaders are great about pivoting to the needs of the business.

      Viewing 778 - 780 of 5,763 Reviews
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      Glassdoor has 6,706 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.