ServiceNow reviews

4.0

77% would recommend to a friend

(5,763 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Jun 12, 2025

Good work-life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance Stock refresher every year

Cons

Does not uses top notch technology.

3.0
Jun 12, 2025

Very good company

Recommend
CEO approval
Business Outlook

Pros

World class technology and solutions for customers. Smart and helpful employees. CEO is top notch

Cons

Becoming less employee focused in the race for industry supremacy. Like most companies of its size their care for the employee is dwindling.

Viewing 787 - 789 of 5,763 Reviews

Glassdoor has 6,706 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.