ServiceNow reviews

4.0

77% would recommend to a friend

(5,763 total reviews)
avatar

Bill McDermott

88% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Jun 7, 2025

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Great place to work. Great benefits.

Cons

No cons yet. Overall good place to stay with

4.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has a good culture, General management is good and encourages learning and career growth Good work life balance

Cons

Collaboration is not well managed lower level managment can be poor

2.0
Jun 6, 2025

Not great

Recommend
CEO approval
Business Outlook

Pros

Product is good, customers are happy with what is produced

Cons

The culture is just a stereotypical corporate nightmare. Kiss the ring, bend the knee, drink the koolaide because if you stand out even a little you're out.

Viewing 802 - 804 of 5,763 Reviews

Glassdoor has 6,706 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.