Is ServiceNow a good company to work for as a Sr. Software Engineer?

Sr. Software Engineer professionals working at ServiceNow have rated their employer with 4.0 out of 5 stars in 240 Glassdoor reviews. This is an average score with the overall rating of ServiceNow employees being 4.0 out of 5 stars. Search open Sr. Software Engineer Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked Sr. Software Engineer interview questions at ServiceNow .

Does ServiceNow pay Sr. Software Engineer employees well?

Sr. Software Engineer professionals rate their compensation and benefits at ServiceNow with 3.7 out of 5 stars based on 240 anonymously submitted employee reviews. This is 10.3% worse than the company average rating for salary and benefits. Find out more about Sr. Software Engineer salaries at ServiceNow.

How happy are Sr. Software Engineer professionals working at ServiceNow?

66% of Sr. Software Engineer employees at ServiceNow would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Sr. Software Engineer professionals have also rated ServiceNow with a 3.8 rating for work-life-balance, 3.9 rating for diversity and inclusion, 4.1 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (380) , Senior Software Engineer (207) , Staff Software Engineer (116) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 813 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 453 reviews)); "Great people and a lot of flexibility" ((in 399 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 399 reviews)); "Good pay and stock options" ((in 262 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 183 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 123 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 31 reviews)); "No diversity in the Amsterdam office." ((in 27 reviews))

ServiceNow Sr. Software Engineer reviews

4.0

66% would recommend to a friend

(240 total reviews)

Bill McDermott

89% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sr. Software Engineer employees have rated ServiceNow with 4.0 out of 5 stars, based on 240 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Sr. Software Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

240 reviews

3.0

Feb 23, 2026

Trapped in a Walled Garden: The Hidden Career Risk of Platform-Specific Development

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Great place to work on. They follow a process, Policies. Respectful mentality. Many Benefits.

Cons

Prior to the acquisition, I was a versatile developer working across a broad technology stack with a large, active community. However, ServiceNow's closed ecosystem enforces a platform-specific development model, leaving little room to grow beyond its proprietary boundaries. This significantly narrows my marketability in the job market — especially now that the branch has decided to close — given that ServiceNow expertise has limited recognition and demand in my local market.

5.0

Feb 10, 2026

Great Place to work

Sr. software engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance Benefits Culture

Cons

I don't have any cons

4.0

Jan 18, 2026

Good work life balance

Sr. software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance in company

Cons

Low appreciation and very low increments

Viewing 13 - 15 of 240 Reviews

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ServiceNow Sr. Software Engineer reviews

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Reviews by job title

Trapped in a Walled Garden: The Hidden Career Risk of Platform-Specific Development

Great Place to work

Good work life balance

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