ServiceNow reviews

- More lip-service than bold action around company Values & Culture than competitors I've worked at. - 100% churn at EMEA sales presidential & -1 levels in 2023. Hiring at the highest levels of the sales organisation globally shows a strong imbalance towards sales execution at the expense of all, especially culture and diversity (cognitive plus physical to a lesser extent). The best organisations strike the right balance and Servicenow is overcompensating, possibly out of impatience to improve sales rigour and execution. Were it not for the stellar stock performance increased churn would be visible. Watch this space.

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