ServiceNow reviews

Becoming a goliath of a company and with that we've been picking up some big company problems, decisions being made not for the employees or customers but for the organization Managers are hit or miss. I've been lucky to have some of the best managers of my entire career here and unfortunately some of the worst Pay can be good as an external hire but as an internal promotion, they will hold that over your head as an excuse to not pay you remotely what you are worth. You'll have to fight for that pay and you better be the top performer on your team Some positions that would typically require years of experience are filled through grad programs or by employees you won't believe passed an interview. As we rarely fire employees and managers don't take complaints seriously, you will often need to rely on these types of co-workers to complete a project which means you will be doing two jobs.

1. Poor middle management - many promoted in the org due to time at the org and political ties to leaders from prior jobs (like EMC/Dell, VMWARE). There is a lot of scrutiny on ICs and little engagement and strategy input. 2. Few SCs and AEs know how to sell enterprise platforms or strategic deals, and management expects quarterly results. 3. Value Selling is not fully adapted. Feedback is given by mgmt that the account team should control the direction of the sales cycle with Fortune 500 customers. In reality, Fortune 500 customers require a joint close plan. The key difference is that many middle management have sold commodity products where time is a race to the bottom versus strategic value selling. 4. Poor partner engagement: There is recognition at Exec Leadership they need partners to grow, Middle management encourages using partners for what they can and not abiding by ROE.