Is ServiceNow a good company to work for as a Developer Senior?

Developer Senior professionals working at ServiceNow have rated their employer with 4.1 out of 5 stars in 215 Glassdoor reviews. This is a higher than average score with the overall rating of ServiceNow employees being 4.0 out of 5 stars. Search open Developer Senior Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked Developer Senior interview questions at ServiceNow .

Does ServiceNow pay Developer Senior employees well?

Developer Senior professionals rate their compensation and benefits at ServiceNow with 3.9 out of 5 stars based on 215 anonymously submitted employee reviews. This is 5% worse than the company average rating for salary and benefits. Find out more about Developer Senior salaries at ServiceNow.

How happy are Developer Senior professionals working at ServiceNow?

71% of Developer Senior employees at ServiceNow would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Developer Senior professionals have also rated ServiceNow with a 3.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.1 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (382) , Senior Software Engineer (209) , Staff Software Engineer (116) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (106) , Associate Software Engineer (95) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (80) , Senior Technical Support Engineer (77) , Manager (69) , Senior Manager (66) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 806 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 455 reviews)); "Great people and a lot of learning" ((in 413 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 412 reviews)); "Good pay and stock options" ((in 263 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 174 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 122 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews)); "Promotions happen based on favoritism and not abitiy or potential." ((in 20 reviews))

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ServiceNow

ServiceNow Developer Senior reviews

4.1

71% would recommend to a friend

(215 total reviews)

Bill McDermott

88% approve of CEO

68% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.9

Work/Life balance

3.9

Compensation and benefits

3.6

Career opportunities

3.4

Senior management

Senior Developer employees have rated ServiceNow with 4.1 out of 5 stars, based on 215 company reviews on Glassdoor. This indicates that most Senior Developer professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Senior Developer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

4.0

Jul 19, 2025

Great benefits, good culture with a bit of politics

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Decent salary, benefits are also great - Nice office - Opportunity to work remotely (if allowed by org) - Good culture

Cons

- Have to work on ServiceNow platform specific things as well as their own framework and libraries. No latest tech and you cant apply these skills elsewhere. This is the biggest disadvantage of working at servicenow - Politics in upper level

5.0

Jul 16, 2025

Great place to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good WLB, solid pay, kind co-workers, nice offices

Cons

Not the most exciting tech stack

4.0

Jun 23, 2025

Service now senior software engineer

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture Work on AI Maternity and paternity support Decent average yearly appraisals

Cons

Average pay Difficult to get promotions Hectic work No work life Overburdened employee

Viewing 25 - 27 of 215 Reviews

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ServiceNow Developer Senior reviews

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Great benefits, good culture with a bit of politics

Great place to work

Service now senior software engineer

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