Is ServiceNow a good company to work for as a Software Developer?

Software Developer professionals working at ServiceNow have rated their employer with 4.0 out of 5 stars in 388 Glassdoor reviews. This is an average score with the overall rating of ServiceNow employees being 4.0 out of 5 stars. Search open Software Developer Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at ServiceNow .

Does ServiceNow pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at ServiceNow with 3.8 out of 5 stars based on 388 anonymously submitted employee reviews. This is 7.6% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at ServiceNow.

How happy are Software Developer professionals working at ServiceNow?

87% of Software Developer employees at ServiceNow would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Software Developer professionals have also rated ServiceNow with a 4.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.2 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (378) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 803 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 442 reviews)); "Great people and a lot of learning" ((in 402 reviews)); "Benefits are good and fair" ((in 401 reviews)); "Good pay and stock performance" ((in 260 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 176 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "Quiet layoffs: Both contractors and full" ((in 26 reviews))

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ServiceNow

ServiceNow Software Developer reviews

4.0

87% would recommend to a friend

(388 total reviews)

Bill McDermott

92% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (388 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Software Developer employees have rated ServiceNow with 4.0 out of 5 stars, based on 388 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

388 reviews

4.0

Aug 18, 2025

A reputed saas based company with good work life balance and learnings

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance and learnings

Cons

Not much but mostly work is platform dependant and internal tools based

5.0

Aug 6, 2025

Great Place to thrive

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Very good culture and work life balance

Cons

Depends on team to get the new interesting tech side work

4.0

Aug 5, 2025

Good place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good. Depends on team

Cons

Promotion cycle might take longer time

Viewing 40 - 42 of 388 Reviews

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ServiceNow Software Developer reviews

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A reputed saas based company with good work life balance and learnings

Great Place to thrive

Good place to work

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