Is ServiceNow a good company to work for as a Software Developer?

Software Developer professionals working at ServiceNow have rated their employer with 4.0 out of 5 stars in 388 Glassdoor reviews. This is an average score with the overall rating of ServiceNow employees being 4.0 out of 5 stars. Search open Software Developer Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at ServiceNow .

Does ServiceNow pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at ServiceNow with 3.8 out of 5 stars based on 388 anonymously submitted employee reviews. This is 7.6% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at ServiceNow.

How happy are Software Developer professionals working at ServiceNow?

87% of Software Developer employees at ServiceNow would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Software Developer professionals have also rated ServiceNow with a 4.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.2 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (380) , Senior Software Engineer (206) , Staff Software Engineer (116) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 788 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 482 reviews)); "Great people and product at ServiceNow" ((in 402 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 401 reviews)); "Good pay and stock options" ((in 256 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 186 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 126 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 47 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 34 reviews)); "No training or guidance from management" ((in 27 reviews))

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ServiceNow

ServiceNow Software Developer reviews

4.0

87% would recommend to a friend

(388 total reviews)

Bill McDermott

92% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.8

Career opportunities

3.5

Senior management

Software Developer employees have rated ServiceNow with 4.0 out of 5 stars, based on 388 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

388 reviews

4.0

Apr 18, 2025

Good Work Culture

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good Work Culture, Flexibility on WFO/WFH

Cons

Too mush abstraction for platform and a learning curve for it.

4.0

Apr 14, 2025

Good employee benefits

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Really good employee benefits including stocks, wellbeing holidays etc.

Cons

Middle management in pockets are not so effective, frequent re-orgs in certain places.

5.0

Apr 14, 2025

Great place with amazing people and benefits – I just wanted a different role

Software developer

Recommend

CEO approval

Business Outlook

Pros

The company offers great benefits, a beautiful office, and solid bonuses. The team is full of kind and talented people who are genuinely enjoyable to work with.

Cons

The salary was a bit below market, and unfortunately, there wasn’t an open position in the specific role I was looking to grow into. That’s ultimately why I decided to move on. If that opportunity had existed, I would have loved to stay longer.

Viewing 67 - 69 of 388 Reviews

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ServiceNow Software Developer reviews

Ratings by category

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Good Work Culture

Good employee benefits

Great place with amazing people and benefits – I just wanted a different role

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