Is ServiceNow a good company to work for as a Staff Technical Program Manager?

Staff Technical Program Manager professionals working at ServiceNow have rated their employer with 4.1 out of 5 stars in 133 Glassdoor reviews. This is a higher than average score with the overall rating of ServiceNow employees being 4.0 out of 5 stars. Search open Staff Technical Program Manager Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked Staff Technical Program Manager interview questions at ServiceNow .

Does ServiceNow pay Staff Technical Program Manager employees well?

Staff Technical Program Manager professionals rate their compensation and benefits at ServiceNow with 4.1 out of 5 stars based on 133 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Staff Technical Program Manager salaries at ServiceNow.

How happy are Staff Technical Program Manager professionals working at ServiceNow?

75% of Staff Technical Program Manager employees at ServiceNow would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Staff Technical Program Manager professionals have also rated ServiceNow with a 4.0 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (381) , Senior Software Engineer (209) , Staff Software Engineer (116) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (106) , Associate Software Engineer (94) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (80) , Senior Technical Support Engineer (76) , Manager (69) , Senior Manager (66) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 799 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 461 reviews)); "Great people and a lot of learning" ((in 406 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 404 reviews)); "Good pay and stock options" ((in 249 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 177 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 122 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "Lot of pips and silent layoffs," ((in 29 reviews))

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ServiceNow Staff Technical Program Manager reviews

4.1

75% would recommend to a friend

(133 total reviews)

Bill McDermott

94% approve of CEO

72% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.7

Senior management

Staff Technical Program Manager employees have rated ServiceNow with 4.1 out of 5 stars, based on 133 company reviews on Glassdoor. This indicates that most Staff Technical Program Manager professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Staff Technical Program Manager professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

133 reviews

4.0

Mar 24, 2026

Nice place to work at

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance and culture

Cons

Old tech stack and average pay

5.0

Mar 10, 2026

Great work culture

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

- Good Work life balance

Cons

- Need to match with us time

3.0

Feb 27, 2026

Strong Growth, High Expectations

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

Supportive teammates and collaborative work culture. Competitive compensation and solid benefits package. Strong brand reputation in the industry.

Cons

Fast-paced environment can impact work-life balance. High performance expectations create constant pressure. Processes can sometimes feel overly complex. Frequent organizational changes require quick adaptation. Decision-making may feel top-down at times.

Viewing 7 - 9 of 133 Reviews

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ServiceNow Staff Technical Program Manager reviews

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Strong Growth, High Expectations

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