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Shadow

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Shadow reviews

3.3

51% would recommend to a friend

(35 total reviews)

Eric Sele

61% approve of CEO

35% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.8

Senior management

2.7

Career opportunities

Shadow has an employee rating of 3.3 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shadow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

35 reviews
3.0
Feb 3, 2023

it's okay

Customer support associate
Recommend
CEO approval
Business Outlook

Pros

pays well, not very hyper-vigilant of its staff

Cons

upper management begs the question as to why they exist and unclear what they do

5.0
Mar 29, 2022

An energetic startup

Support team lead
Recommend
CEO approval
Business Outlook

Pros

Shadow is the most open-minded company I've had the pleasure of working with. Your feedback goes far and the executive team is accessible. The company wants to succeed and will try as many strategies as possible to do so.

Cons

This is a global company so communication is sporadic. Shadow does have new leadership that clearly wants to see this change, though.

2.0
Nov 7, 2020

Definitely A Start Up

Customer success specialist
Recommend
CEO approval
Business Outlook

Pros

It’s definitely apparent that this is a start up. The fellow staff members are super friendly. I can’t say that I enjoyed my time here but I definitely did not hate it either. There’s many things that can be done better but that is the case with most companies. With the price of PC components I definitely worried about job security. The pros would be the time given to get up to speed. Decent pay (not for the area). And the kind and helpful team members. The laid back atmosphere was also great. I never felt like I was under any pressure which was awesome. I also felt welcomed and like a valued member of the team from day one. I can not stress this enough my fellow team members were amazing to work with.

Cons

The biggest draw back is the sheer lack of technical knowledge of most of the employees considering many of them have been there for years. There are huge gaps between most of the team members which makes it difficult to solve unusual problems. For a tech start up in Silicon Valley I found this most concerning. Growing the product came before anything else including developing technical proficiencies. If you have other options take them.

Viewing 4 - 6 of 35 Reviews
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Glassdoor has 120 Shadow reviews submitted anonymously by Shadow employees. Read employee reviews and ratings on Glassdoor to decide if Shadow is right for you.