Sharecare reviews

3.1

48% would recommend to a friend

(764 total reviews)
avatar

Jeff Arnold

52% approve of CEO

38% positive business outlook

Sharecare has an employee rating of 3.1 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sharecare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

764 reviews
3.0
Dec 12, 2017

From a coaches perspective...

Recommend
CEO approval
Business Outlook

Pros

-Coaches and lower level managers do their best to make work a positive experience -Working from home -Great overall company objectives/values, I am excited to see improvement in 2018. -no mandatory overtime, when your shift is done you can leave

Cons

-Policy continues to change, at the expense of front line colleagues. -unrealistic expectations of the coaches -Restricted PTO usage, you can't use your PTO for certain shifts. Regardless of how much you have. -Poor technology, and unreliable equipment -upper level management is very disconnected from the coaches, our concerns are rarely acknowledged/fixed -very little focus on quality work, which leads coaches to underperform

avatar
Sharecare Response
8y
Thanks for taking the time to share your insights. Like you, we’re looking forward to a successful 2018. It’s also great to hear that your peers and leaders are committed to our collective experience. It’s truly a team effort. Like any growing company, we have faced some challenges; however, we are very excited about the progress we are continuing to make. Given you’re currently in a telephonic Health Coach role, you’ve likely heard about many changes to our internal processes that will improve both the customer and colleague experience next year, such as new software for a variety of our functions, and of course the exciting shift to move our customers to the newly integrated platform. Our senior leaders are involved in these decisions and take a thoughtful approach in making the best choices for our business while considering our colleagues. We’re supportive of a healthy work-life balance, as evidenced by our PTO plans. As with any company, requests for time away from work are evaluated to ensure we’re meeting our business needs, and not negatively impacting our commitments to our customers. Thank you again for your feedback, and for the work you do each day to improve the lives of our members.
5.0
Nov 14, 2017

Professionally Casual

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Hours and Casual Dress

Cons

I cant think of any

4.0
Oct 4, 2017

Cautious optimism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of optimism driven from Sr Leadership at the moment

Cons

Lack of clarity around Sharecare/Healthways integration

Viewing 379 - 381 of 764 Reviews

Glassdoor has 929 Sharecare reviews submitted anonymously by Sharecare employees. Read employee reviews and ratings on Glassdoor to decide if Sharecare is right for you.