Sharecare reviews

3.1

48% would recommend to a friend

(764 total reviews)
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Jeff Arnold

52% approve of CEO

38% positive business outlook

Sharecare has an employee rating of 3.1 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sharecare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

764 reviews
2.0
Jan 25, 2018

Room For Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Work at Home options -Generous PTO -Great colleagues/direct management -Comprehensive training and on-going education

Cons

-Poor Communication -Rapid changes that impact coaches/RN caseloads negatively (double & tripled in some cases) -Expectations to just change your work--ex: RN now doing Health Coaching, Health Coach now doing CSR work etc (nothing wrong with multiple skill sets, but when you are hired on as a Coach, your expectation is to be a coach--totally understandable to help out occasionally, but when the expectation is that you are doing that more than your initial purpose, is hard to get behind. Very De-moralizing) -Unexpected Lay-offs -No new contracts in sight--or communicated about anyway -PTO Restrictions -No upward movement for coaches, or WAH/Remote Colleagues. For being a "Tech" company, they sure don't have the tech to allow for more positions to be done from home. You are losing out on talent by restricting locations. -Micro-management (by upper management that have no idea what your job actually is) -Minimum raises (barely Cost of Living--if at all)

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Sharecare Response
8y
Thank you for taking the time to leave a thoughtful review. We hope that you’ve also taken the time to share this feedback with your leaders. We agree with you 100% - we have great colleagues. And we want them to share their thoughts and suggestions. We also want all of our teammates to understand the big picture so that we’re all maximizing our personal ability to contribute. That’s why we encourage our colleagues to take an active role in keeping themselves informed – our bi-weekly newsletter and quarterly All-hands meetings are great places to start. You’ll find the latest news and business updates – they’re exciting, and certainly something to be proud of! To supplement those resources, be sure you’re always joining the conversation. Ask questions to gain clarity around how your role connects to the big picture. Though based on your review, it seems that you’re on the phone with our members – a role that directly connects our colleagues with our customers. And we think that is one of the most important, impactful roles in the company. Thanks for all you do to support our members and our company – it is truly a team effort.
2.0
Dec 1, 2017

It all depends on what table you end up sitting at...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people that I am working with and for are some of the best people that I have ever worked with and they make it extremely easy to get up every morning and come to work. My manager is extremely flexible with my needs and my schedule and that takes a lot of the stress away from the job.

Cons

The company is without a doubt the biggest example of "silos" and a "high school lunchroom" with each floor being a different table in the lunchroom. People are treated or looked at differently depending on which floor or team you work on. There is no real attempt to integrate or work on team building to increase the camaraderie in the workplace. They also on trying to cram so many people into such a small office building and it's getting to the point where people are having to get creative just to have space to put a desk for them.

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Sharecare Response
8y
We appreciate that you took the time to provide this feedback. Hearing about your positive experiences with your team and leader and the excitement you have around your job is what we want for all our colleagues. We’d appreciate the opportunity to explore ideas with you on how you think we might address your perception of “silos” within the company; if you haven’t already, you might consider having a candid conversation with your manager as a starting point. We’d also encourage you to share your team’s best practices to engage and influence those around you. The impact our colleagues have on one another as part of our collective engagement can help us all continue to improve. By the feedback you’ve shared, we’re guessing that you are referring to our Atlanta office, and we’d agree with you that we are indeed cozy! We continuously evaluate our office space in all our locations to ensure that the work environment is suitable and comfortable. When spaces are close to capacity, we encourage our colleagues to take advantage of the close proximity by building relationships with those around them. Thanks again for your review, and for your hard work at Sharecare. Please continue to provide feedback to your leaders on how we can continue to improve our colleague experience.
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Glassdoor has 930 Sharecare reviews submitted anonymously by Sharecare employees. Read employee reviews and ratings on Glassdoor to decide if Sharecare is right for you.