Is Shell a good company to work for as a Customer Service Attendant?

Customer Service Attendant professionals working at Shell have rated their employer with 4.5 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of Shell employees being 4.0 out of 5 stars. Search open Customer Service Attendant Jobs at Shell now and start preparing for your job interview by browsing frequently asked Customer Service Attendant interview questions at Shell .

Does Shell pay Customer Service Attendant employees well?

Customer Service Attendant professionals rate their compensation and benefits at Shell with 2.3 out of 5 stars based on 15 anonymously submitted employee reviews. This is 51.6% worse than the company average rating for salary and benefits. Find out more about Customer Service Attendant salaries at Shell.

How happy are Customer Service Attendant professionals working at Shell?

98% of Customer Service Attendant employees at Shell would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Customer Service Attendant professionals have also rated Shell with a 2.4 rating for work-life-balance, 2.4 rating for diversity and inclusion, 2.4 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at Shell?

Cashier (336) , Engineer (306) , Business Analyst (302) , Software Engineer (278) , Project Manager (262) , Manager (232) , Intern (218) , Analyst (215) , Sales Associate/Cashier (158) , Project Engineer (119) , Financial Analyst (113) , Process Engineer (106) , Sales Associate (91) , Customer Service Representative (90) , Data Engineer (90)

What are the pros of working at Shell according to real employee reviews?

"good work life balance and flexible" ((in 1479 reviews)); "very ethic and good benefits" ((in 1012 reviews)); "The pay is good and once you learn how to navigate the system there is room to move." ((in 789 reviews)); "The culture is great and supportive yet challenges you to continuously expand your professional skills." ((in 700 reviews)); "great people and multicultural (though the latter is changing through centralisation and offshoring)." ((in 669 reviews))

What are the cons of working at Shell according to real employee reviews?

"Continuous restructurings every 2 years mean no job security and teams being understaffed (although certain top management remains same for decades)." ((in 236 reviews)); "bad managers and cumbersome working with HR employees to get forms." ((in 158 reviews)); "Long hours and stressful occasionally Cyclical commodity boom and bust" ((in 136 reviews)); "poor leadership and direction" ((in 95 reviews)); "lots office politics is there" ((in 75 reviews))

Skip to content Skip to footer

Notifications

Shell

Shell Customer Service Attendant reviews

4.5

98% would recommend to a friend

(15 total reviews)

Wael Sawan

100% approve of CEO

85% positive business outlook

Ratings by category

2.5

Senior management

2.4

Culture & values

2.4

Diversity & inclusion

2.4

Work/Life balance

2.3

Compensation and benefits

2.3

Career opportunities

Customer Service Attendant employees have rated Shell with 4.5 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service Attendant professionals have an excellent working experience there. Shell is rated 23% above average by Customer Service Attendant professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

5.0

Apr 4, 2025

good place

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

it's not too bad most of the time

Cons

could be better in some places

4.0

Oct 9, 2024

Good place

Attendant

Recommend

CEO approval

Business Outlook

Pros

Easy to fit in Not too demanding

Cons

No set hours, can work any day a week

1.0

Dec 19, 2022

Horrible Company

Attendant

Recommend

CEO approval

Business Outlook

Pros

Good pay and hours, good store management

Cons

Repairs not getting done Rodent infestation

Viewing 4 - 6 of 15 Reviews

Top companies for "Compensation and Benefits" near you

SLB

3.9★Compensation & Benefits

ExxonMobil

3.6★Compensation & Benefits

Chevron

3.8★Compensation & Benefits

Halliburton

3.7★Compensation & Benefits

Jobs at Shell

Cashier/Customer Service

Shell reviews FAQs

Shell reviews Shell Customer Service Attendant reviews

Shell

Shell Customer Service Attendant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

good place

Good place

Horrible Company

Top companies for "Compensation and Benefits" near you

Jobs at Shell

Shell reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Shell reviews FAQs

Jobs at Shell