Sit down kids I got a story to tell you.....not to long ago there lived this company that respected its employees and customers. This company would bend over backwords to ensure the employees were happy because they knew this would lead to customer satisfaction. The shelves were filled, bathrooms were clean, warehouses were organized and believe it or not managers got days off and worked less than 60 hrs. Then one day an evil shadow descended onto the company. First, the tenured employees that helped build the company and could recall the good times were banished, replaced with jesters that think closing at 7 on weekdays and 6 on weekends, working July 4th and having 4 super sales opened til 8 is the norm. Next, the powers that be decided to attract more DIY customers. The investors loved it and cheered throughout the kingdom. But wait. How would these demanding, time consuming, 'me first' attitude customers be handled? With more employees you say......wrong. Staffs had been reduced to nothing but a skeleton crew. Who would have guessed that more employees were needed to handle not only additional hours and DIY but also deliveries, manual tinting of oil paints, custom matches, 100 gallon orders, 50 lead generation calls, etc, etc. Managers worked well into the night but could never get ahead. Finally, after months of working 15 days on 1 day off schedules, cutting hours while sales were up 30% to comply with obamacare, and spending less and less time with friends and families, people began to revolt the only way they new how, by leaving. 20 yr employee, gone. 10, 15yrs....you guessed it gone and gone. 5 yrs 7 yrs gone. The final chapters of this story are a long way from being written but I truly wish the best for this company. I gave my heart and soul for almost 20 years.
