Sherwin-Williams reviews

3.6

62% would recommend to a friend

(9,494 total reviews)
avatar

Heidi Petz

36% approve of CEO

52% positive business outlook

Sherwin-Williams has an employee rating of 3.6 out of 5 stars, based on 9,494 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sherwin-Williams employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Sep 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, decent pay, most store managers very easy to work with

Cons

upper management is focused on profits only to the detriment of customer service, and employees, have cut part time hours allowed and made stores open 18 more hours a week spreading employees very thin

4.0
Sep 23, 2012

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Freedom to run your own store with the support of a great warehouse / distribution system and fair upper management. Great room for advancement if you are willing to relocate.

Cons

Long hours and retail sales can be taxing.

1.0
Sep 23, 2012

Not a career.

Recommend
CEO approval
Business Outlook

Pros

It is really not rocket science! Sell paint, mix paint, deliver paint, clean, answer phone calls.

Cons

There is absolutely no room for growth. If you do not have a degree (for mixing paint) it could take you 10+ years to even become an Assistant Manager. Something they do not tell you when you interview is that they have MTPs which are college graduates that will be trained for a period of 6 months and then will be assigned to an Assistant Manager position (Even if they still do not know what they are doing) I guess you could call it:" tax break for the company." There is absolutely no interview process when there are MTPs in the district, automatically they will get the job. Even if your have been there 5+ years. It is a "day in and day out battle" of pricing and how you have to sell more and never ever will you get a thank you from upper management. There was a time that it was the Store Manager running the store, now I do not even know why they still have managers. It is so bad, to the point that it is worth to be a manager than to be a regular full-time employee. Also they are always raising prices making it a nightmare, e.g. you will have a long time loyal customer of the store not SW the store (just to be clear) come in and their prices have gone up, it takes the Sales Rep a minimum of two weeks to "fix it". So when they "fix it" you go to process a sale and see that the prices have not change. Remember these are busy contractors that do not have time on a monday morning to be dealing with this kind of stupidity. And you as an employee are all alone. Last but not least, training? BIG LOL. There is NONE. They will make you watch a video here and there or have the Store Manager try to train you but at the end of the day they do not have a clue, so what do they tell you? On your own time go and find the answer yourself. Oh! I forgot to mention, the pay... I'll put it this way, if you think 25 years of service in a company and you still making 50k + bonuses is enough for you, then go ahead and give it a try. LOL "bonuses" good luck with that.

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