Sherwin-Williams reviews

Lean. I constantly hear the question from customers, "Are you really the ONLY one here?" Management is expected to schedule very sparingly, but in turn, customer service takes a huge hit. As an assistant manager, I am expected to close pretty much every night. My manager is micro managed, so there for finds it okay to micro manage her own employees. A lot of your happiness with this company will depend on the store you are placed in. Morale is extremely low. Focus has switched from caring about their employees, to SALES SALES SALES. Upper management takes the stance that you are a commodity. You can easily be replaced. Veterans in the company are being edged out to be replaced by young college kids who will burn out within 2-3 years.

Hours are getting longer for store employees. Since October 2010, the paint stores have extended hours to be open 14 hours more a week with little or no help to cover these hours and the same expectations on managing overtime down to as close to 0 as possible. Also, holiday hours are longer as well for store employees. Not for upper and middle management, or credit offices, or anyone in corporate. They have implemented a new delivery hub system, taking vans from individual stores and putting 3-5 vans at a "hub store". We have no guarantees on when paint can be delivered to a job unless we use our personal vehicles. Worst of all: THE BUDGETS. You can have a great year with huge jobs that you won over a competitor and get lots of pats on the back for a job well done. The next year? They expect that, plus around 17% more. If you don't hit it, you get treated like you suck at your job. Evidence? Almost my entire district got a "4" (needs improvement) on their evalutations. Did Chris Conners and John Morikis get 4's with no pay raise? Not according to the annual statements.