Sherwin-Williams reviews

3.6

62% would recommend to a friend

(9,492 total reviews)
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Heidi Petz

36% approve of CEO

52% positive business outlook

Sherwin-Williams has an employee rating of 3.6 out of 5 stars, based on 9,492 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sherwin-Williams employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Nov 21, 2011

Not bad, but beware of shady upper management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally good in store co-workers (at least in my district), compared to other retail positions I have held. Customers are generally more engaging than typical retail drones.

Cons

In California, Sherwin-Williams stores are incredibly understaffed. Asked by district manager to increase sales when the store did not even have the capability to serve all customers well. Contractors/customers leave store because of wait. Store managers and assistants are often expected to work 12 hour days and are forced to choose between taking a (legally mandated) lunch break and making sure the store stays operational. Most managers quite young. All of the veteran managers in my district were hounded and asked to resign by the new, young district manager. BIGGEST problem: that SW allow someone like our district manager to run a district.

2.0
Nov 19, 2011
Recommend
CEO approval
Business Outlook

Pros

O.K. pay and benefits. I enjoy selling to my customers the most and knowing that my paint company has the best products.

Cons

Unrealistic sales goals. Incompetent, narcissistic, management. Cookie cutter expectations with no true insight into individual market conditions. Delegated responsibilities override true priorities. No consistency with regard to sales strategies. Added responsibilities with no incentives. Staff shortages with regard to selling events. Holiday hours that are useless. Marketing is poorly executed and shallow in customer expectations with regard to price and performance. Soon to be extended hours. Political with regard to decision making and promotions. Poor work/life balance. Supposed "anonymous" hotline has embedded ties with management so that HR issues are curbed against employees before being neutrally addressed. If a frustration or complaint is brought to attention, it is interpreted as "whining", but if the issues are not immediately brought to the light, then you have a good chance of being "thrown under the bus".

2.0
Nov 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits package, compensation is relatively competitive with good bonus plan (dependent on the store however), well respected company

Cons

Hours cut which means less employees; at the same time, upper management continued to assign meaningless sales call goals and promotional activities that you had no time to do. 40% off sales at least once a month but not enough employees to assist during the sale. Price increases and lack of customer service (again to due hour cuts) just led to dissatisfied customers. The glamorized "Management Trainee Program" is just a way for the company to get a bunch of workhorses with college degrees to put in their stores. On a daily basis the job consisted of about 80% physical work - tinting paint, lifting, operating forklifts, etc. with very little time to actually manage (which is what I was told I would be doing when I was interviewed). Very little opportunities for advancement. Expect to work in the store for about 4 or 5 years on average and then get "promoted" to being a sales rep which is just another unrewarding job where you get to deal with more stress. Gave it a year, but couldn't come to terms with having a job that provided absolutely no intellectual stimulation. I didn't go to college to mix paint all day and get chewed out by completely irrational, overemotional, and psychotic customers.

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Glassdoor has 10,916 Sherwin-Williams reviews submitted anonymously by Sherwin-Williams employees. Read employee reviews and ratings on Glassdoor to decide if Sherwin-Williams is right for you.