Sherwin-Williams reviews

Long hours, negligent corporate management, no profit sharing. Corporate(run largely by a bunch of white collar folks who have never run a store and who work in offices with convenient 8-4 or 9-5 shifts) makes policies and tells the managers how to operate their stores often to the detriment of morale and store function. Also just because the company is making more money than ever, and sales are up drastically- that profit (and bonus opportunity) is lost in the corporate world of budget increases and policy. 44 hours is the req. for Asst. Managers, and 48 for store managers- however with hours of 7-7 and a shortage of trained staff ( lost a bunch of skilled workers when SW dropped the full time clerk position) expect to pull a lot of OT and 12 hour work days.

Pay is grossly insufficient for the work completed. PT employees are capped at 29 hours/week. Some stores have 4-5 PT employees, yet they "can't afford to hire full-timers". There's ZERO commission for PT salesmen (even though we can sell upwards of $5K+ of product a day). We must "hold the customer's hand" through the entire purchase (explain variances in color, paint sheen, paint lines, application, etc) which can take up to an hour. Customers walk in asking for "a gallon of white" not realizing there's 50 different whites and off-whites, in up to 7 different sheens and 12+ product lines (it's much like someone walking into a library and saying "I want to rent a book", or a grocery store and saying "I want some food", then having an employee explain EVERYTHING to them). Customers ask you to match a paint color from 20yrs ago (without considering fading or a change in base product). They can ask you to match color from a paint chip smaller than a hangnail (no exaggeration). They bring in a magazine and ask for a color match of a picture (without realizing that a photo is a combination of multi-colored pixels). They ask for a color match from a picture on their phone or laptop (without considering the back light of the screen being blue or gold spectrum). They don't want to hear explanations, they just want it matched. If you can't get it spot-on, they complain to management or shoot an email to corporate. On top of all that, there is very little room for advancement from PT to FT/Management.