Does ShipStation pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipStation employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ShipStation. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ShipStation?

54% of ShipStation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipStation 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ShipStation?

Account Manager (10) , Customer Support (4) , Software Engineer (4) , Sales (3) , User Success Specialist (3) , User Support Specialist (3) , Customer Success (2) , Engineer (2) , Product (2) , Product Manager (2)

What are the pros of working at ShipStation according to real employee reviews?

"Amazing culture, positive, pays well, offers growth!" ((in 7 reviews)); "That type of working environment breeds happier people and great ideas." ((in 6 reviews)); "Great Atmosphere and Benefits." ((in 6 reviews)); "good work life balance" ((in 5 reviews)); "great coworkers" ((in 4 reviews))

What are the cons of working at ShipStation according to real employee reviews?

"I don't know how my pay compared to others', however from my view, pay was low." ((in 9 reviews)); "Very little management to non" ((in 8 reviews)); "There is little to no communication from upper management on where the product is going or big changes that are happening." ((in 5 reviews)); "CEO was basically delusional during town halls and went on ridiculous rants." ((in 3 reviews)); "Leadership is arrogant and out of touch." ((in 3 reviews))

What are employees saying about ShipStation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipStation layoffs and their outlook for job security at ShipStation in 2026.

What are the top reviewed ShipStation locations?

Austin , New York , Long Beach , Dallas-Fort Worth

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ShipStation

Part of Auctane

ShipStation reviews

3.4

54% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews

5.0

Jan 31, 2022

Mission lead organisation

Account manager

Recommend

CEO approval

Business Outlook

Pros

Heavy investment in personal development Competitive and driven team Supportive and friendly environment Promote from within Good work-life balance The product solves a big problem for customers

Cons

Currently reorganisation, so there are delays on communication

4.0

Jan 28, 2022

Good place to grow and learn

Merchant success manager

Recommend

CEO approval

Business Outlook

Pros

Collaborative workplace Start up feel Learn a ton

Cons

Departmental silos Need more support teammates

4.0

Jan 18, 2022

Great Internship

Intern

Recommend

CEO approval

Business Outlook

Pros

Flexible hours & exposure to many different functions

Cons

Cross functional communication could be better

Viewing 34 - 36 of 105 Reviews