ShipStation reviews

3.4

55% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

45% positive business outlook

ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews
4.0
Dec 19, 2022

Great Opportunity

Recommend
CEO approval
Business Outlook

Pros

- Large company with growth opportunities - Leader in the market - Hiring while most other companies are firing

Cons

- Commission structure not as high as smaller/startup companies

2.0
Oct 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Office food maybe? Cool office but no one is ever there. Somewhat flexible vacation policy.

Cons

The sales role here isn't sales or account management, it's teaching people who have barely used a computer how to find basic functions and sometimes even where their browser is in the valiant quest to print a label. Occasionally you'll speak with a competent business owner or someone who doesn't try to curse you out and it'll be like a cool drink of water in a dusty sea of people you're in awe of functioning day-to-day, much less having started a business. The company leadership is in it for maximizing as much money as they can for themselves and running amok in the boys club, the engineering and development teams are focused on pet projects and can't be bothered to focus on things that would help the end users, support and QA are forever underwater, sales management are mostly fools with big smiles who are there to talk behind employee's backs to their friends who have been there longer. There is zero opportunity for advancement in any role. Stamps.com is also a dumpster fire, but that's another story. There's some good people who still work here but they're frustrated, few, and also looking to find another role somewhere else. Pay is utterly underwhelming for the industry and you can expect extremely small cost of living raises and nothing else.

Viewing 19 - 21 of 105 Reviews

Glassdoor has 110 ShipStation reviews submitted anonymously by ShipStation employees. Read employee reviews and ratings on Glassdoor to decide if ShipStation is right for you.