Shipt reviews

3.2

39% would recommend to a friend

(767 total reviews)
avatar

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

767 reviews
3.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

The hours are flexible and it’s one of the only jobs I could get instantly hired for.

Cons

I don’t feel paid for my worth, and without tips I’m not getting paid enough for the price of gas.

1.0
Feb 11, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay and flexibility are great and the clients are amazing.

Cons

The issue is that Shipt has no loyalty, respect, or concern for a shopper's abilities, determination, or attention to customer service. I spent a year building my client base with 90% of my first-time deliveries requesting that I be their permanent or "favorite" shopper. I often used my finances to purchase my client's groceries to keep deliveries "on time" when grocery store security measures would cause the Shipt "Debit" card to be declined which is caused by using a card more than a certain amount of times in 24 hours. Then without warning, I was deactivated and accused of using my cards to benefit from bonuses offered by the card providers and all appeals were denied.

1.0
Feb 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Working at Shipt was a great experience the pay was great and flexibility was great.

Cons

They don’t give a damn for shoppers making great progress in the field, although you respect they’re policies and you build a great professional relationship with customers and store managers you’re still being treated unfairly; discrimination/racism in Target stores against you as a shopper is a 100. Be prepared to be accused and have all kinds of bad reports to screw up your reputation because they train Target employees to Target you even if you’re successful in the field; just to eliminate you on they’re platform.

Viewing 301 - 303 of 767 Reviews

Glassdoor has 2,950 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.