Shipt reviews

3.2

39% would recommend to a friend

(767 total reviews)
avatar

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

767 reviews
3.0
Jan 22, 2023

Not enough orders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very flexible as I am a stay home parent

Cons

Not enough orders and people don’t tip

1.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

You can work whenever you want and choose the orders you want.

Cons

They do not support their shoppers at all. They have strict rules of staying within their standards to stay employed which is totally understandable. There are circumstances though that they need to consider. Corporate people making decisions about people’s employment have NO idea what it is like to be in the stores. I was in a car accident in between orders and they didn’t not care and would not issue me late forgiveness on my second delivery. I WAS IN A CAR ACCIDENT!!!! Also, I had a customer add 30 items to an order on a very busy day. It made all 4 of my orders late. They didn’t care. They lie about what they are going to do. For example they sent out a notice saying that they were going to offer late forgiveness for inclement weather. It never happened and because it didn’t happen they kicked me off the platform for good. Doesn’t make sense. Anytime you bring up issues (no matter what they are) you are speaking to deaf ears. I would not suggest working for this company. I was with them over a year and a half and did over 2000 orders. I cared about my customers, unlike so many others. I feel like they really did me dirty.

Viewing 310 - 312 of 767 Reviews

Glassdoor has 2,950 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.