Shipt reviews

3.2

38% would recommend to a friend

(768 total reviews)
avatar

Kamau Witherspoon

33% approve of CEO

30% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

768 reviews
1.0
Feb 11, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay and flexibility are great and the clients are amazing.

Cons

The issue is that Shipt has no loyalty, respect, or concern for a shopper's abilities, determination, or attention to customer service. I spent a year building my client base with 90% of my first-time deliveries requesting that I be their permanent or "favorite" shopper. I often used my finances to purchase my client's groceries to keep deliveries "on time" when grocery store security measures would cause the Shipt "Debit" card to be declined which is caused by using a card more than a certain amount of times in 24 hours. Then without warning, I was deactivated and accused of using my cards to benefit from bonuses offered by the card providers and all appeals were denied.

5.0
Feb 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible and guaranteed money between jobs

Cons

Hard to pay monthly bills as a part time driver

5.0
Feb 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules, generous PTO, excellent health insurance, leaders who have worked in your position and understand how hard the days can be.

Cons

Stressful at times, calls can be hard.

Viewing 466 - 468 of 768 Reviews

Glassdoor has 2,951 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.