Shipt reviews

3.2

39% would recommend to a friend

(766 total reviews)
avatar

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

766 reviews
5.0
Feb 23, 2022

Awesome place to work

Recommend
CEO approval
Business Outlook

Pros

Great career opportunities. Great benefits

Cons

Too many changes in leadership.

3.0
Feb 23, 2022

Stressful!!

Recommend
CEO approval
Business Outlook

Pros

The money is great and seeing the other shoppers, it's fun to get to know them and help each other out. If you keep your scores up and make good connections with customers you can build a wide loyal customer base and increase tips.

Cons

The schedule was insane. If you wanted to make sure you were receiving as many shops and the right shops you had to be up by 6am and be quick to claim them otherwise other shoppers would snap them up and your ratings would fall if you didn't do a shop for a time you were on the schedule. Some people would give crap ratings for no reason and shipt would refuse to give ratings forgiveness causing you to lose money as a lower rating meant fewer offered jobs. if you took a day off you could kiss your perfect ratings goodbye so it really forces you to keep working long crazy hours. The app wouldn't work sometimes causing you to miss offers and not be able to give the best service to your customer.

2.0
Feb 23, 2022

Could be better

Recommend
CEO approval
Business Outlook

Pros

Work from home. Room for advancement after 6 months. A lot of perks to the job.

Cons

Work life balance is nonexistent. The point system adds up quickly whether you have excuses or not. Management let’s you drown without stepping in to help. Management and QA isn’t on same accord when it comes to rules of dealing with customers.

Viewing 493 - 495 of 766 Reviews

Glassdoor has 2,948 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.