Shipt reviews

3.2

40% would recommend to a friend

(764 total reviews)
avatar

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

764 reviews
3.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Generous benefits package, including reproductive health support Access to Spring Health for counseling and mental health support Unique perks like Fringe and Cooleaf for recognition Quarterly performance reviews and merit-based bonuses Solid time-off policy and flexible scheduling in many cases Education benefits through Guild Coworkers and frequent collaborators were consistently kind, supportive, and team-oriented

Cons

Favoritism and internal politics sometimes influenced decision-making and advancement opportunities Limited upward mobility—career growth often felt blocked without clear paths Internal recruiting processes felt disjointed (e.g., meeting with a hiring manager once before being rejected while external candidates were prioritized) Communication from leadership lacked transparency, particularly around expectations and performance feedback

4.0
May 6, 2025

Excellent place to work

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Exposure to problems in last-mile delivery and optimization.

Cons

Workload can shift quickly with product or delivery changes.

5.0
May 5, 2025

Real values

Recommend
CEO approval
Business Outlook

Pros

The people I work with are authentic, kind, and intelligent. I appreciate their positive attitude and willingness to tackle new problems and generate effective and meaningful solutions.

Cons

I don't really have anything negative to say in my area. I am very fortunate on my team! The feedback I've heard others give with regard to cons include: change from start up to more corporate vibe.

Viewing 55 - 57 of 764 Reviews

Glassdoor has 2,943 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.