Shipt reviews

3.2

40% would recommend to a friend

(764 total reviews)
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Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

764 reviews
5.0
Jun 6, 2021

SHIPT is awesome!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can work your own hours and days, as you are an independent contractor. Their HQ (support department) are kind, very nice, friendly and nonjudgmental. The flexibility this job provides while making great pay is the definition of what makes hustle work worth it!

Cons

At times, and I specify at times, the payout can be low. Ex; 6-8$. BUT with that said, you need to understand the company with compassion and realize they cannot afford to pay SHIPT shoppers 20$ per order, for an order that only has 1-4 items in it. You need to understand how the company works, and give it time. Work hard and you will get rewarded with bonuses and recognition. I have been with SHIPT since pre pandemic, January 2020.

1.0
Mar 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy work for people who have time

Cons

Awful communication, can't help solve any customer issues, will often time disable your account if a customer feels their order wasn't delivered to the right address and is often times lieing for food credits.

1.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Enthusiastic teams who truly care about the company's vision

Cons

Overly-clique'y atmosphere that fosters exclusion, drastically under-compensated job titles for the expected and demanded work

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Shipt Response
5y
Thank you so much for taking the time to leave your review. We agree that we have an amazing team who truly cares about the business, but also our Shoppers, Members, Retailers, and our HQ employees. We are constantly using industry data to make sure our compensation is equitable internally and externally. We also strive to offer a competitive bonus structure, unlimited PTO, and other amazing benefits along with our compensation plan.
Viewing 97 - 99 of 764 Reviews

Glassdoor has 2,943 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.