Shipt reviews

3.2

40% would recommend to a friend

(766 total reviews)
avatar

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

766 reviews
1.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Target discount, Parental Leave

Cons

Leadership lacks clear vision and frequently changes goals each quarter. Focus on targets without a stable strategy. Pay is below market standards. Limited professional growth.Company facing financial challenges.

1.0
Jan 2, 2026

Unfair

Recommend
CEO approval
Business Outlook

Pros

Direct payment, user-friendly platform, variety of shifts available, customer service for shoppers were helpful.

Cons

Underpaid, customer tips were rare and not emphasized to the customers by Shipt, termination conditions were decided by statistical values that lacked and rejected context, shopping times were unreasonable and did not truly account for factors beyond a shopper's control, also would usually require a shopper to go beyond a safe self-capacity threshold (having to carry many bags at once in order to get to a customer's door on time, especially during holidays)

5.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved that I could work my own hours and accept my own orders. Its very easy to do. I enjoy shopping anyways and shopping for others was no big deal. The pay was great when I was able to do it. I was a stay at home mom too so unfortunately I just didnt have a lot of time to do it, but if you have the time it is totally worth it. Much better than a lot of the other delivery driver apps and tips are insanely better.

Cons

There really arent a lot of cons. The only cons I can think of where not even the company's fault. I was on a wait list at first because there just isn't a need in my small town area but once I got signed up I was making great money. The second con again was just having the time. Gas was not even a worry because I could usually get one order and take care of my gas and then pocket the cash from the rest of the orders.

Viewing 115 - 117 of 766 Reviews

Glassdoor has 2,946 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.