Shipt reviews

3.2

40% would recommend to a friend

(766 total reviews)
avatar

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

766 reviews
3.0
Oct 29, 2022
Recommend
CEO approval
Business Outlook

Pros

generous time off, great CEO, good incentives.

Cons

Shipt has hired massively to fill diversity gaps, but they have not learned how to include diverse talent into upper management roles. management does not know how to make meetings and agendas to be inclusive and diverse. people of diversity feel invisible and left out and un advocated for.

2.0
Oct 14, 2022
Recommend
CEO approval
Business Outlook

Pros

It is a high-energy environment that is conducive for those in their early stage careers. Emphasis is on taking a bias for action and experimentation so you will get a chance to learn and dabble in a lot of technologies and gain experience with a lot of technology tools along the way. High-growth environment: Not uncommon to see people move from early-stage careers (Engineer/Sr. Engineer) to manager, to Director/Sr. Director in a very short span, 4 years or less in some cases. But whether they are adequately positioned to succeed in those roles, or if the scope of those responsibilities are relatable to other companies is questionable. Title inflation is a sad reality.

Cons

Inexperience galore. Too many folks accelerated into leadership roles without the necessary experience or training in how to succeed in those roles, leading to a high-churn environment. Factionalism/clique mindset - another side effect of the inexperience. Teams weren't very inclusive and often reinforcing the biases and opinions of people they were familiar with. Given that the teams were geo-diverse, this just added another layer of unwanted complication. There are some good team players, but there are an equally good number of those that aren't the easiest to get along with. The bias for action and experimentation came at the expense of doing due diligence. There was a clear disconnect between the engineering and product teams - much of it had to do with the inability of the erstwhile leadership to work in harmony. Product and features decided on by engineering teams with little consultation with the actual users or customers. Many teams working on same/similar features leading to duplicated efforts.; those that did not make it to production ended up in the scrap pile. Lack of transparency - many crucial decisions made without factoring in real data, or in many cases by ignoring facts, to suit a narrative.

1.0
Aug 6, 2022

Garbage stay away

Recommend
CEO approval
Business Outlook

Pros

None none none none none

Cons

You don’t matter. Making extra money or even thinking your going to make this full time think again. They hire anyone who breaths. They have no standards. When you have an issue good luck getting a English speaking person who knows what they are doing.

Viewing 157 - 159 of 766 Reviews

Glassdoor has 2,946 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.