Shipt reviews

3.2

39% would recommend to a friend

(764 total reviews)
avatar

Kamau Witherspoon

33% approve of CEO

30% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

764 reviews
2.0
Jan 19, 2026

Honest Opinion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have the ability to create and manage your own schedule, allowing you to organize your time independently and work at a pace that suits your needs.

Cons

The platform offers a low payout per order and uses a customer rating system to assess performance, which can impact access to future orders and overall standing.

1.0
Jan 2, 2026

Unfair

Recommend
CEO approval
Business Outlook

Pros

Direct payment, user-friendly platform, variety of shifts available, customer service for shoppers were helpful.

Cons

Underpaid, customer tips were rare and not emphasized to the customers by Shipt, termination conditions were decided by statistical values that lacked and rejected context, shopping times were unreasonable and did not truly account for factors beyond a shopper's control, also would usually require a shopper to go beyond a safe self-capacity threshold (having to carry many bags at once in order to get to a customer's door on time, especially during holidays)

Viewing 22 - 24 of 764 Reviews

Glassdoor has 2,943 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.