Shopify reviews

3.3

46% would recommend to a friend

(3,749 total reviews)
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Tobias Lütke

51% approve of CEO

51% positive business outlook

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Mar 9, 2020

Great Company

Recommend
CEO approval
Business Outlook

Pros

Benefits, Schedule, Colleagues, Vacation, Job Duties

Cons

None that I can think of

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Shopify Response
6y
Hi, thanks so much for taking the time to post a review. It’s great to hear you enjoyed your time with Shopify and found so many things beneficial. Transparency between all levels is something that is highly important. Based on input from the team, we have reconfigured the Quality Assurance model in 2019 and have received very positive feedback from both support leads and Gurus, as expectations of the role are clearer. Compensation reviews are based on individual performance; some areas that are assessed are your level of impact on your role, on your team, and on our merchants. It is always possible to reach out to a squad lead or an HR rep for more information. Thank you again for your feedback!
3.0
Mar 7, 2020
Recommend
CEO approval
Business Outlook

Pros

working remote, good co-workers, time for professional growth, team building activities

Cons

lots of overtime, can be fired at any time, no opportunity of growth, hard to get time off, isolated from other product lines that work at the office

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Shopify Response
6y
Hi, there. Thanks so much for taking the time to give such candid feedback, it’s always welcome. I’m glad to hear you enjoy your time with your co-workers and working on team-building exercises. We understand how important it is that you are surrounded by good people in a positive work environment. Professional growth is something we encourage in every employee. We build for the long term here; having the time to explore your areas of interest and becoming an expert in your role means you can provide the best advice for the merchants, and that you will enjoy a long career at Shopify. I’m sorry to hear you've experienced issues with overtime. You are scheduled for 8 hours shifts and are not required or expected to work past those set hours. I would recommend speaking to your Squad Lead, or if you would feel more comfortable, you can reach out to your HR representative. The same thing applies for growth, this is something your Squad Lead is responsible for advocating. If you’ve come across any situations where you feel like you weren’t given the best chance to advance in your career here, please reach out to your lead or your HR rep. Regarding dismissal, we believe strongly that feedback is a gift and ensure that employees receive extensive coaching and performance management. We take these hard decisions seriously and with limited exceptions in cases of gross misconduct, a dismissal would never come as a surprise to an employee. Remote working can definitely have its challenges; meeting other teams is one for sure. It can be hard to meet or speak to new teams outside of your own squad or Guruland itself! We have a Sidekicks program that will match you with a random person in order to chat via slack and foster new relationships. Thank you again for taking the time to provide feedback, hearing honest feedback like this is how we can improve and grow in the future.
5.0
Mar 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Great culture, great people, wonderful perks and beautiful office (Toronto). Absolutely love working here.

Cons

Recruiting is broken, wish it was more transparent, feels a bit embarrassing to be fairly high up in the ladder (staff engineer) and not have your referrals matter. Meanwhile I interview candidates sourced by recruiting that are subpar, where my interview rejection rate is probably over 70%. It's not just me, it's an opinion that is shared by many in the company.

Viewing 3241 - 3243 of 3,749 Reviews

Glassdoor has 4,282 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.