Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

45% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (111) , Customer Support Advisor (94) , Account Executive (83) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (72) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 468 reviews)); "The people on your team with the same title as you are great to work with." ((in 409 reviews)); "Work from home and flexible" ((in 162 reviews)); "Good pay and conditions" ((in 147 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 141 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 179 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 160 reviews)); "poor management and quite top down" ((in 131 reviews)); "Inexperienced managers and leads" ((in 67 reviews)); "orgs) in a completely different job with no background or training and be expected to meet strict deadlines." ((in 40 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

New York , San Francisco , Los Angeles , Chicago , Austin , Atlanta , Dallas , Boston , Denver , Seattle , Washington , Indianapolis , Lehi , Phoenix , Canada , Houston , Ireland , Ontario , Menlo Park , Portland , Remote , Bloomfield , East Hanover , Frenchtown , Newark , Union , Cherry Hill , Boise , Provo , Salt Lake City

Shopify reviews

3.3

45% would recommend to a friend

(3,737 total reviews)

Tobias Lütke

50% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews

5.0

Apr 14, 2019

Guru

Customer success guru

Recommend

CEO approval

Business Outlook

Pros

The benefits, work culture, and perks are top-notch. I feel that other businesses have a lot to learn from how Shopify treats it's employees

Cons

not a thing to report here

1.0

Apr 11, 2019

Talent Acquisition

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

- Great office with amazing benefits and perks - Great people - Fantastic career opportunities outside of your current role

Cons

- Overworked to the point of near breaking point - Very poor Leadership throughout the Talent org. Particularly at middle management level - Very high school type of atmosphere. Lots of cliques and this harms your ability to get promoted. - Toxic culture in terms of being able to speak your mind. Very much a "what have you done for me lately"type of approach. - If you're not working 50-60 hours a week then you're not good enough

4.0

Apr 11, 2019

Customer Success Guru

Customer success guru

Recommend

CEO approval

Business Outlook

Pros

Great culture. Great perks. Good benefits. Big, but still growing. Equity share. Mental health support.

Cons

Salary range is quite small, so if you don't get a promotion you'll hit your cap pretty. Support can sometimes feel like a lesser part of the company.

Viewing 3397 - 3399 of 3,737 Reviews

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Jobs at Shopify

Professional Services Delivery Manager

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