Shopify reviews

3.3

45% would recommend to a friend

(3,735 total reviews)
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Tobias Lütke

50% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,735 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Sep 26, 2018

Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been with Shopify for 4.5 years and I've held numerous positions here. The opportunity for growth is amazing, as long as you put the work in and show your drive and level of impact.

Cons

There are definitely growing pains from "the good old days" but honestly... there aren't many cons. This company treats their employees exceptionally well.

5.0
Sep 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, you can make a lot of good friends, working remotely is nice. They supply you with all the equipment you need etc. Good raises.

Cons

There is the whole"drink the kool-aid" vibe... Certain roles are extremely tedious and dont pay nearly enough. Other jobs are very overcompensated which leads to frustrations. Growing pains - growing too fast with a very little direction in some departments.

3.0
Sep 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Working from home! Nice little perks! Alot of gurus out there are pretty nice! They really encourage opening your own business and give you the tools to do it (a true-win-win)! Salary and benefits are decent, but I worry for those who live in more expensive regions like Vancouver as the salary is the same everywhere for this role.

Cons

- In order to succeed you need to work longer than the stated 8 hours/day. I met others who have been here for a while and are always on the support channels, even on their days off because they enjoy it? Work and life balance on the surface is encouraged, but the workflow itself isn't conducive to it. - Felt like a high school popularity contest. - Training isn't as sufficient regarding time management - things are left out on how the guru system "actually" works when you are finished. - Felt that there was a lot of narcissistic personalities. Keep smiling, even if it breaks you. Having dealt with volatile merchants (and a racist or two) from around the world, we're told to paint it like flowers and suck it up. - You don't get holidays (federal and provincial) off unless you dip into your vacation time. - Staggered work hours, where it may benefit some, but working 6 days straight in a row, one day off, then another 4 straight is really not conducive to a healthy work-life balance. - Not really a "Guru" role - While you are expected to learn everything - you are also expected to make sales - appearing as a favour to the merchant, but it's really Sales, as you are "graded" every two weeks as to what you brought in to the team. And no, Gurus, even though they are the ones making a sales pitch because they are good at what they do, do not receive any commission - even if the sale itself is monumental - the managers get those credits, not the guru - even against their bi-monthly reports.

Viewing 3478 - 3480 of 3,735 Reviews

Glassdoor has 4,267 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.