Shopify reviews

3.3

45% would recommend to a friend

(3,731 total reviews)
avatar

Tobias Lütke

50% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,731 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 21, 2017

Overhyped

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Perks (cleaning, lunches, personal development budget) - Benefits

Cons

- CEO often interjects into projects (and not just at an engineering level). So common it's called the "Tobi Tornado" because he'll kill projects and make decisions without context. - He prefers to publicly ridicule people and teams on Slack. I've seen this happen several times in the past year alone. - Total lack of trust and respect. - Hard to find people that have stayed beyond 4 years due to stress and mismanagement. - Not uncommon for people to go on sabbaticals for stress. It's so common they even have an internal support group for "breaking" people. The company thinks this is totally normal. - Everything the company does has an ROI for the company, not the individuals. - They think the culture is great because they have parties and free meals meanwhile there is a major diversity and empathy problem. Very "sink or swim" mentality. You need to "figure it out" if something is wrong. Don't expect help from anyone. - If you prefer to work where you'll constantly be stressed out, and without support, in exchange for a cleaning person and free lunches, go for it.

4.0
Feb 20, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits are by far the best I've ever seen. Training and personal development is pretty thorough and there seems to be a lot of room for growth. If you enjoy working from home, this would be a great opportunity for you. You're given a pretty solid support network. They also try to keep things fun and up beat. Keep in mind, it's a young crowd that works for this company.

Cons

Some things were a little misleading during training. The quotas are high and you're expected to reach them very quickly out of the gate. You basically hit the ground running (which can be good and bad). Managing 3 chats at a time can be quite stressful and overwhelming (even for seasoned gurus). This job can be extremely isolating. Working from home works well for some but if you are a social person, you might find this quite difficult (the isolation and working the "social life killing" 12-8pm shift is what made me leave in the long run). So many people get burnt out by the 6 month mark that there's a name for it...It's called The Valley of Despair. Seriously, there's even a support group for it. Only apply for this position if you excel in high-stress environments and love working alone.

Viewing 3616 - 3618 of 3,731 Reviews

Glassdoor has 4,261 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.