Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

45% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (113) , Customer Support Advisor (94) , Account Executive (83) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (72) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Support Specialist (40)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 480 reviews)); "The people on your team with the same title as you are great to work with." ((in 409 reviews)); "It has a great culture of innovation and you're going to be working with lots of intelligent individuals." ((in 376 reviews)); "good benefits, work from home" ((in 168 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 142 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 185 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 164 reviews)); "poor management and quite top down" ((in 134 reviews)); "Inexperienced managers and leads" ((in 69 reviews)); "orgs) in a completely different job with no background or training and be expected to meet strict deadlines." ((in 39 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

New York , San Francisco , Los Angeles , Chicago , Austin , Atlanta , Dallas , Boston , Denver , Seattle , Washington , Indianapolis , Lehi , Phoenix , Canada , Houston , Ireland , Ontario , Menlo Park , Portland , Remote , Bloomfield , East Hanover , Frenchtown , Newark , Union , Cherry Hill , Boise , Provo , Salt Lake City

Shopify reviews

3.3

45% would recommend to a friend

(3,744 total reviews)

Tobias Lütke

50% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,744 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews

5.0

Jun 9, 2014

Great fit for intelligent hard working individuals.

Software developer

Recommend

CEO approval

Business Outlook

Pros

Transparency (monthly AMAs with the CEO). Accolades (company bonus system based on employee voting). Technical focus (CEO still codes and comments on PRs). Strong focus on simplicity (everyone will challenge you to find a simpler solution). Amazing perks (lunches are really good). Exceptional staff in all departments. Flexible hours (generally 10-5, work from home if sick).

Cons

More work than can be completed. You need a strong lead to deflect work and focus on quality. Young employees. Can make it more challenging to connect if you are 30+ Inexperienced staff. Reinventing the wheel a lot. (not so much bigco cargo culting though) High expectations and stress that goes with it. Burnout is probably more likely here than usual. Remote offices don't get treated equally. Move to Ottawa if you can, great city.

Shopify Response

11y

Thank you for your feedback – our HR and culture teams appreciate the review. Moving forward, any insight will help us strive to improve life at Shopify.

4.0

Apr 30, 2014

Always Learning & Always being Challenged = Awesome

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- challenging work environment - ongoing learning opportunities - great management who have hands on experience - quarterly2-day hack days for the whole company - amazing perks & benefits (not just the normal "startup" perks - little things throughout the year just because really make you feel rewarded

Cons

- a little chaotic at times - even with hundreds of people it still has a startup feel - sometimes you have to jump outside of your comfort zone to work on projects not currently being focused on

Shopify Response

11y

Thank you for taking the time to provide feedback. Our HR and culture teams value your input as we strive to improve life at Shopify.

4.0

Dec 16, 2013

Best Employer In Ottawa, One Of The Best In Canada.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Catered lunches, snacks, and beverages - Challenging work combined with supportive management - Fast growing company with opportunities to advance (in theory)

Cons

- Workloads are heavy, making it difficult to take the time to develop skills needed to advance - Many teams are understaffed, meaning it's hard to take time off without feeling like you're letting your coworkers down, even though it's encouraged by management - Culture of shipping new features fast means that fixing bugs and glitches aren't a high priority.

Shopify Response

11y

Thank you for your feedback – our HR and culture teams really appreciate the review. Moving forward, any insight will help us make life at Shopify better and better.

Viewing 3739 - 3741 of 3,744 Reviews

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Jobs at Shopify

Account Executive, SMB

Enterprise Account Executive

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Senior Enterprise Customer Success Manager

Remote

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Shopify

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Great fit for intelligent hard working individuals.

Always Learning & Always being Challenged = Awesome

Best Employer In Ottawa, One Of The Best In Canada.

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