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      Shopify

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      Shopify reviews

      3.3

      46% would recommend to a friend

      (3,749 total reviews)
      avatar

      Tobias Lütke

      51% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Shopify has an employee rating of 3.3 out of 5 stars, based on 3,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Apr 2, 2025

      Underwhelming Leadership in the Retail Org

      Retail account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some genuinely talented and kind colleagues. The Shopify brand still opens doors externally. Decent work flexibility and progression if you’re “favored”.

      Cons

      Leadership is disconnected from reality. Decisions felt reactive rather than strategic, contributing to workload burnout. Bloated middle management. My team was managed by a former IC who did not possess the people skills required to lead a team. Team culture and morale took a nosedive. Career progression is difficult unless you’re part of the inner circle or play politics well.

      1.0
      Apr 2, 2025

      No culture

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation, work from home, product

      Cons

      I’ve seen people criticize the toxic culture at Shopify, but in reality, there is no culture at all. Culture is about people coming together to achieve something collectively, but at Shopify, there’s no real sense of team. Everyone is out for themselves, and if that means throwing others under the bus, so be it. Communication is both immature and aggressive. Management feels like a group of vultures hovering over you, waiting for the smallest mistake just to call you out. There’s no camaraderie, no support, just a cutthroat environment. Micromanaging disguised as founders mindset.

      3.0
      Apr 2, 2025

      Incident Communications Specialist

      Support - incident communications
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote, they have great perks and opportunities to learn from various teams.

      Cons

      Salary on the lower end for a tech company compared to a US based company for instance. Can be challenging to get in They could use more diversity

      Viewing 472 - 474 of 3,749 Reviews
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      ReviewsShopify reviews

      Glassdoor has 4,282 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.