Shopify reviews

3.4

46% would recommend to a friend

(3,729 total reviews)
avatar

Tobias Lütke

50% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is decent and good comms

Cons

No job security Extremely high pressure Unrealistic targets No support from senior management Hire and fire culture

2.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay at entry level, making it an attractive starting point Solid benefits package including health insurance and stock options Remote-first model offering flexibility to work from home

Cons

The management is deeply ineffective, marked by a lack of professionalism, accountability, and basic leadership skills. Many appear more focused on preserving their positions-roles they would struggle to justify elsewhere-while being compensated well beyond their actual value. The company once stood for innovation, fresh thinking, and genuine care for its employees. That culture has eroded. Today, the priority seems to be keeping senior leadership satisfied, while discouraging independence and penalizing those who ask difficult but necessary questions. A toxic environment has taken hold, driven by inner circles, favoritism, and nepotism. Employees are treated as expendable assets rather than people. The internal structure increasingly resembles a rigid hierarchy where career growth depends less on merit and more on alignment with the “right” groups. Those outside these circles face limited opportunities and are expected to accept poor treatment without question. Despite frequent messaging about employee wellbeing, the reality does not reflect those claims. The gap between words and actions is stark. What was once a forward-thinking company now feels like an average organization that has lost its direction under weak leadership, while still attempting to present itself as something greater.

Viewing 49 - 51 of 3,729 Reviews

Glassdoor has 4,259 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.