Shopify reviews

3.3

46% would recommend to a friend

(3,749 total reviews)
avatar

Tobias Lütke

51% approve of CEO

51% positive business outlook

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Mar 5, 2025

Work somewhere else

Recommend
CEO approval
Business Outlook

Pros

- They manage to attract great people, which was the only reason I stayed as long as I did. - Benefits are good (when I worked there at least)

Cons

- When I was hired, they claimed it's easy to move into a different role and that Shopify is a jungle gym. I worked there for 2 years and was not able to switch roles, and there were hiring freezes. - Management is overly critical. If you're a support advisor, expect constant criticism of your work, which was hard at times, because this role is draining and most people are burnt out. - My lead changed 3 times because they kept laying people off - Top down management. Felt like support advisors were the last to know about changes. - Not worth the stress, anxiety and LOW pay!!

4.0
Mar 2, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Remote, the training was really well done and the team lead was supportive and helpful

Cons

At times could be overwhelming when talking to multiple customers on different chats

Viewing 511 - 513 of 3,749 Reviews

Glassdoor has 4,282 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.