Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Shopify. This rating has been stable over the past 12 months.

How satisfied are employees working at Shopify?

44% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (113) , Customer Support Advisor (94) , Account Executive (84) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (73) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Support Specialist (40)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 479 reviews)); "The people on your team with the same title as you are great to work with." ((in 413 reviews)); "It has a great culture of innovation and you're going to be working with lots of intelligent individuals." ((in 376 reviews)); "Work from home Amazing culture Great product" ((in 166 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 145 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 179 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 164 reviews)); "poor management and quite top down" ((in 135 reviews)); "I got a bad review on this section and my manager said "everyone got a bad review on that."" ((in 70 reviews)); "Upper management has completely lost touch with what it means to care about their employees." ((in 37 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

New York , San Francisco , Los Angeles , Chicago , Austin , Atlanta , Dallas , Boston , Denver , Seattle , Washington , Indianapolis , Lehi , Phoenix , Canada , Houston , Ireland , Ontario , Menlo Park , Portland , Remote , Bloomfield , East Hanover , Frenchtown , Newark , Union , Cherry Hill , Boise , Provo , Salt Lake City

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Shopify

Shopify reviews

3.3

44% would recommend to a friend

(3,753 total reviews)

Tobias Lütke

49% approve of CEO

49% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.4

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

3.0

Career opportunities

2.5

Senior management

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Feb 15, 2025

Good place to work depending on team

Senior creative producer

Recommend

CEO approval

Business Outlook

Pros

Worked here for a long time, have seen great career growth and opportunities.

Cons

Team managers will dictate how enjoyable your day is. Little accountability for managers. Teams can be great or very political leading to Inexperienced team managers and inefficient teams.

3.0

Feb 15, 2025

Going downhill

Plus support specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work, good pay, lifestyle spending, RSU’s and good insurance benefits

Cons

No transparency between management and support team Team leads has no emphathy and very transactional Keep laying off departments and hiring BPO’s All about money No stability No internal movement - hiring freeze

2.0

Feb 14, 2025

Great ideas poor form

Customer success guru

Recommend

CEO approval

Business Outlook

Pros

Good benefits and good people on your team

Cons

Push to upsell Shopify products Rapid turn around time for calls

Viewing 547 - 549 of 3,753 Reviews

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Shopify

Shopify reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to work depending on team

Going downhill

Great ideas poor form

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