Question 1

Does Shopify pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

Question 2

How satisfied are employees working at Shopify?

Accepted Answer

45% of Shopify employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at Shopify?

Accepted Answer

Support Advisor (225), Software Developer (114), Software Engineer (109), Customer Support Advisor (94), Account Executive (83), Customer Success Guru (80), Junior Support Advisor (75), Senior Software Engineer (72), Data Scientist (57), Customer Service Representative (52), Merchant Success Manager (52), Team Lead (48), Customer Success Guru - Remote (42), Recruiter (40), Customer Support (39)

Question 4

What are the pros of working at Shopify according to real employee reviews?

Accepted Answer

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 471 reviews)); "The people on your team with the same title as you are great to work with." ((in 404 reviews)); "good benefits, work from home" ((in 158 reviews)); "Good pay and conditions" ((in 145 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 138 reviews))

Question 5

What are the cons of working at Shopify according to real employee reviews?

Accepted Answer

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 187 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 164 reviews)); "poor management and quite top down" ((in 132 reviews)); "I got a bad review on this section and my manager said "everyone got a bad review on that."" ((in 68 reviews)); "New products are rolled out without testing to a team who receives little training to be set up for success." ((in 41 reviews))

Question 6

What are employees saying about Shopify layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

Question 7

What are the top reviewed Shopify locations?

Accepted Answer

New York, San Francisco, Los Angeles, Chicago, Austin, Atlanta, Dallas, Boston, Denver, Seattle, Washington, Indianapolis, Lehi, Phoenix, Canada, Houston, Ireland, Ontario, Menlo Park, Portland, Remote, Bloomfield, East Hanover, Frenchtown, Newark, Union, Cherry Hill, Boise, Provo, Salt Lake City

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Customer support

Massive changes every 6 months

Good to work, very hectic

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