Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

45% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (110) , Customer Support Advisor (94) , Account Executive (83) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (72) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 463 reviews)); "The people on your team with the same title as you are great to work with." ((in 406 reviews)); "Good benefits, Work from home, and open community" ((in 158 reviews)); "Good pay and conditions" ((in 144 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 141 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 185 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 163 reviews)); "poor management and quite top down" ((in 131 reviews)); "I got a bad review on this section and my manager said "everyone got a bad review on that."" ((in 68 reviews)); "orgs) in a completely different job with no background or training and be expected to meet strict deadlines." ((in 40 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

New York , San Francisco , Los Angeles , Chicago , Austin , Atlanta , Dallas , Boston , Denver , Seattle , Washington , Indianapolis , Lehi , Phoenix , Canada , Houston , Ireland , Ontario , Menlo Park , Portland , Remote , Bloomfield , East Hanover , Frenchtown , Newark , Union , Cherry Hill , Boise , Provo , Salt Lake City

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Shopify

Shopify reviews

3.3

45% would recommend to a friend

(3,732 total reviews)

Tobias Lütke

50% approve of CEO

49% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

3.0

Career opportunities

2.5

Senior management

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,732 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Nov 12, 2025

Cult vibe

Senior program manager

Recommend

CEO approval

Business Outlook

Pros

Salary was good compared to other advertising companies. Make no mistake, Shopify wants to become an ads company.

Cons

CEO is fanboy of whoever has more money than him. Loyalty is more valuable than competence.

4.0

Nov 10, 2025

Good salary for location

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Ok salary - Good work life balance for most folks

Cons

- Layoffs - SLT change often

1.0

Nov 10, 2025

Was re-org’d 3x within 6 months of my start date

Senior product marketing manager

Recommend

CEO approval

Business Outlook

Pros

Learned a lot about AI and got hands-on experience with many different tools and agents. Pay was solid, and the flexibility with time off and remote work made it easy to manage childcare.

Cons

I had three different managers in just a few months, and the role I was hired for changed almost immediately — from individual contributor to suddenly managing a team with no support or clarity. There are no goals, no OKRs, and zero accountability; everyone is sprinting in different directions pretending to make progress. Performance reviews are partly based on how much you appear to use AI, so the culture rewards performative behavior over real impact. Feedback from managers is nonexistent — I never once got actionable input and was blindsided by my performance rating. The fear-driven culture is toxic, It’s chaos dressed up as innovation. RUN away.

Viewing 211 - 213 of 3,732 Reviews

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Jobs at Shopify

Solutions Engineer

Remote

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Lead Solutions Engineer, Global Accounts

Customer Success Team Lead

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Shopify

Shopify reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Cult vibe

Good salary for location

Was re-org’d 3x within 6 months of my start date

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