Question 1

Is Shopify a good company to work for as a Support Advisor?

Accepted Answer

Support Advisor professionals working at Shopify have rated their employer with 3.1 out of 5 stars in 336 Glassdoor reviews. This is a lower than average score with the overall rating of Shopify employees being 3.3 out of 5 stars. Search open Support Advisor Jobs at Shopify now and start preparing for your job interview by browsing frequently asked Support Advisor interview questions at Shopify.

Question 2

Does Shopify pay Support Advisor employees well?

Accepted Answer

Support Advisor professionals rate their compensation and benefits at Shopify with 3.5 out of 5 stars based on 336 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Support Advisor salaries at Shopify.

Question 3

How happy are Support Advisor professionals working at Shopify?

Accepted Answer

41% of Support Advisor employees at Shopify would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Support Advisor professionals have also rated Shopify with a 3.2 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.0 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Shopify?

Accepted Answer

Support Advisor (225), Software Developer (114), Software Engineer (113), Customer Support Advisor (94), Account Executive (84), Customer Success Guru (80), Junior Support Advisor (75), Senior Software Engineer (73), Data Scientist (57), Customer Service Representative (52), Merchant Success Manager (52), Team Lead (48), Customer Success Guru - Remote (42), Recruiter (40), Support Specialist (40)

Question 5

What are the pros of working at Shopify according to real employee reviews?

Accepted Answer

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 472 reviews)); "The people on your team with the same title as you are great to work with." ((in 405 reviews)); "It has a great culture of innovation and you're going to be working with lots of intelligent individuals." ((in 382 reviews)); "Permanent work from home is the number one reason why I stay with the company as it gives me more time with family." ((in 164 reviews)); "good pay is good good" ((in 142 reviews))

Question 6

What are the cons of working at Shopify according to real employee reviews?

Accepted Answer

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 180 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 161 reviews)); "poor management and quite top down" ((in 137 reviews)); "Inexperienced managers and leads" ((in 67 reviews)); "Upper management has completely lost touch with what it means to care about their employees." ((in 37 reviews))

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