Signal reviews

Horrible Communication No Career Advancement Low Pay No Benefits Very High New Hire Attrition Site Managers don’t get payed much more to train. Dispatch Calls during the middle of the night to fill a shift (2am. The shift starts at 4am) Low Company Morale

Leadership and Core Values: While the company has established Core Values, there seems to be a disconnect between what is communicated by leadership and the actions that are taken at the executive level. For example, decisions made by senior leadership often conflict with the values the company publicly promotes, which causes frustration and confusion among employees. Financial Stability: The company’s financial stability is a concern. There is uncertainty around the long-term viability of the business, which affects morale and confidence in the company’s future. This instability also impacts employees’ compensation and benefits. Bonuses and Incentives: The quarterly bonus opportunity is not as significant or attainable as it is made out to be. Many employees feel that the program is more of a motivational tool rather than a real financial benefit. Onboarding and Internal Communication: Onboarding processes for internal employees lack consistency, which often results in confusion and a lack of direction. It can be challenging to understand roles and responsibilities without clear guidance, especially when expectations are constantly shifting. Leadership’s Influence on Culture: Frequent changes in priorities and communication from the CEO create a sense of ambiguity and instability. This shift in direction often undermines the team’s sense of purpose and can lead to confusion about company goals. Talent Management and HR Support: The company lacks effective talent management processes. HR, instead of proactively addressing employee needs and fostering career development, often appears focused on handling fallout from executive decisions. This reactive approach leaves employees without the support they need to grow and thrive. Work Environment and Team Dynamics: Despite a lot of good and talented people working here, the work environment can feel pressured. Employees often face expectations that lead them to act against their better judgment, which can create a divided and siloed culture. This, in turn, makes collaboration difficult and leads to a lack of trust among teams. Franchisee Support: While the company promises strong support for its franchisees, the reality is that many recent franchisees are struggling. The Home Office has been understaffed due to frequent layoffs, making it difficult to provide the level of support necessary for all 140+ franchise locations. CEO Behavior: Leadership, particularly from the CEO, often feels disconnected from the reality employees face. There is a tendency toward self-promotion and a lack of receptiveness to criticism, which can create a hostile environment for open dialogue. When employees attempt to raise concerns or suggest improvements, they are often met with defensiveness or aggression. This makes it difficult to foster a culture of transparency and trust.