Signet Jewelers reviews

4.0

72% would recommend to a friend

(2,604 total reviews)
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J.K. Symancyk

86% approve of CEO

65% positive business outlook

Signet Jewelers has an employee rating of 4.0 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signet Jewelers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Jun 16, 2010

Mismanaged

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Introductory sales experience for business Good coaching from store managers Customer service introduction Better quality product than most other jewelers

Cons

Very limited opportunity for advancement If managers are not on top of their district for a few months they are replaced no matter their previous experience Large disconnect between corporate and stores. Little compensation unless you are the manager

1.0
May 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Being able to leave is the most fulfilling thing you'll accomplish from this company over time. You'll wonder why on earth you stayed as long as you did..

Cons

Poor choices of people put into positions they really know nothing about, lack of instruction or train. Huge rallys held for diversity are uselss.

1.0
May 18, 2010

Don't bother with the headache

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health/Dental Benefits Employee Discount (however the pay is so miniscule that you can't afford to buy anything anyway) "Managers" pretty much leave you alone unless DM or VP is visiting NO consistency in following "policies" so you can always feign ignorance and never get in trouble

Cons

Horrible pay especially in this economic climate...they will try to sell you on your commission but no one is making level 5 quota so you will not make much in that arena NO pay increases (unless you are tight with DM) then you only get a "pay raise" by getting promoted which means even more horrible hours esp during xmas, v-day, and mother's day UNREASONABLE quotas (don't these people realize we are in a global recession) They closed stores, laid hundreds off at h.o., and demoted many more, yet retail locations are expected to exceed last year's sales. They have flooded the cases with cheaply made merchandise that is horrible to sell and then deal with customer complaints about the fact that it constantly is at the shop Speaking of shop, because of the lay offs that I mentioned earlier, they are overloaded and underpaid as well, so there are constant issues with workmanship and turn around times Absolutely no consistency in policies and no real feedback from management If you work in Louisiana, you will probably never see the DM and if you do see her she will be on her phone the whole time As stated above, the lack of management skills are not the store manager's fault, the company promotes based on sales and we all know that sales skills do not equate to management skills.

Viewing 2578 - 2580 of 2,604 Reviews

Glassdoor has 2,663 Signet Jewelers reviews submitted anonymously by Signet Jewelers employees. Read employee reviews and ratings on Glassdoor to decide if Signet Jewelers is right for you.