Signify Health reviews about "training"

limited training, limited time between routes, unrealistic visit timeframes

Didn't promote the position as a sales environment position.

Constant Micromanagement: You’re expected to be on the phone at all times, with supervisors monitoring even short breaks, like bathroom use. There’s little autonomy or understanding from management, which adds to the stress of the role. Low Compensation for High-Stress Work: Each appointment booked is rewarded with only $2.50, regardless of the time and effort involved. You’re often calling people who have already expressed disinterest, resulting in frequent rude or hostile responses from prospects. Unqualified and Biased Training: The trainer I was assigned lacked the qualifications and professionalism needed for the role. There was clear favoritism, and I was consistently overlooked during training. The trainer assigned me an unfavorable role, contributing to a negative and unwelcoming environment. Unprofessional Termination Process: The way I was informed of my termination was both impersonal and disorganized. I received an empty box for returning equipment with no prior explanation, followed by a Slack message from someone I’d never met informing me of my termination. This lack of communication and respect for employees is a serious red flag. Poor Management Practices: Management shows little regard for employee well-being or job security, letting people go without warning or a fair chance to improve. This disregard creates an unstable and unsupportive work environment, making it difficult to rely on this job for consistent income.

Since the CVS acquisition, member engagement roles have gone downhill. Pay was once strong, but now the company prioritizes hiring in bulk, providing poor training, and cutting experienced schedulers’ bonus potential by more than half. The “Signify Health” image is misleading. Customer frustration is at an all-time high due to a lack of accountability from trainers and managers. Overtime is offered only a few days out of the year, usually after employees push back in quarterly meetings or before company reviews. PTO is limited and does not reset annually. If you face an emergency that requires more than a few days off, your job is at risk. Technology issues are constant for almost a year: the system drops data, loses appointments, and requires endless refreshing and manual entry. Instead of addressing these problems, leadership shifts the blame onto employees. Micromanagement is the norm, while actual leadership and team development are absent. Prepare to feel like you’re in grade school with threats vs accountability. For a company tied to health insurance, the benefits package is one of the weakest I’ve seen. Combined with corporate decisions driven by cost-cutting and optics, this leaves employees undervalued and unsupported.

Only get paid $2.50 an appointment The calls are cold calling and the phone system throws calls as you . Inbound calls are not that good .

Little to no growth. Most of the time it is just about painting a picture, not actual merit or background. Hire a lot of incompetent people Equipment can be a bit faulty sometimes

Work from home means ties to your desk all day. Very limiting.