SilverRock Customer Service Representative CSR reviews

1.9

Be the first to recommend this company

(2 total reviews)
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Mary Leigh Phillips

Not enough data to show CEO approval

Reviews by job title

2 reviews
2.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

They provide free lunch very often to the team.

Cons

They make you think you have a chance to move up in the company but just over work you. If you ever have difference in opinion they are quick to get rid of you and have a high turn over rate.

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SilverRock Response
1y
Thank you for sharing your experience as a Customer Service Representative. We’re glad to hear you appreciated the frequent team lunches, it's just one of the many ways we show appreciation for our team members. At SilverRock, we’re committed to creating pathways for advancement and encouraging open dialogue and diverse perspectives. We recognize that career development and supportive leadership are key to retaining great talent, and we continue to invest in both to improve the experience for all team members. Thank you for sharing your experience, we wish you the best in your future endeavors.
1.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is decent I guess.

Cons

The bread crumb you when you're looking for growth. You'll be a top performer and an ideal candidate for a promotion or a move to a different position and they'll not even entertain you.

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SilverRock Response
2y
Thank you for sharing your perspective as a Customer Service Representative. SilverRock strives to create opportunities and improve lives of both our customers and our employees, and a big part of that is ensuring our employees are happy with their position. We are frequently promoting from within and encourage current employees to chat with their leader if they are interested in a new opportunity within the company. We're sorry to hear you did not experience that. Although we may have parted ways, we wish you all the best in your next endeavor.

Glassdoor has 76 SilverRock reviews submitted anonymously by SilverRock employees. Read employee reviews and ratings on Glassdoor to decide if SilverRock is right for you.