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      SilverRock

      Engaged Employer

      SilverRock reviews

      3.9

      74% would recommend to a friend

      (76 total reviews)
      avatar

      Mary Leigh Phillips

      83% approve of CEO

      61% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      4.0

      Senior management

      3.9

      Compensation and benefits

      3.8

      Career opportunities

      SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      76 reviews
      5.0
      Sep 16, 2022

      Great culture

      Claims adjuster 2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Freedom, not micro managed. Do what is expected and you will never hear anything but positive feedback from the higher ups.

      Cons

      I don’t see any at this time

      avatar
      SilverRock Response
      3y
      WOW! What an incredible review - we are SO pleased to hear that you are enjoying your time as a Claims Adjuster. We're proud to offer remote work opportunities to our employees giving them the freedom to work almost anywhere! We're happy to hear your leadership team is supportive and giving you the freedom you need to succeed. We wish you continued success in your role - thank you for sharing!
      4.0
      Jul 4, 2022

      I like it here

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      The managers are pretty cool

      Cons

      Managers seem extremely overworked i think they should have smaller teams and more managers the level 2 position is harder to attain than it should be. I was told I would be making 21 dollars at the level 2 position but they only pay me 20 when I asked about the discrepancy they said that I shouldn't have expected to get more than a 1.50$ raise... even if that's what the customer service supervisor told me directly.

      avatar
      SilverRock Response
      3y
      Thank you for sharing your experience as a Customer Service Representative. We're glad to hear you are enjoying your time with us and that you are getting along with your managers! We find it is extremely important to have a good relationship with your leaders. We're sorry to hear you're thinking managers are overworked. We pride ourselves on having a healthy work-life balance culture and want to ensure that every person is working with their leader to establish an appropriate work load. Additionally, if you are experiencing a pay discrepancy, we encourage you to reach out to your leader and/or Talent Support in order to get that properly investigated and sorted out.
      4.0
      May 10, 2022

      Decent company to work for

      Automotive claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to work from home or in some areas at a physical location Leadership is easy to deal with Chance to grow in your role

      Cons

      Lots of gray area within the job

      avatar
      SilverRock Response
      4y
      Thank you for sharing your experience as a Claims Adjuster! We're so happy to hear you are enjoying our hybrid working model and the growth opportunities here. We take pride in promoting from within! We're sorry to hear you're experiencing some gray area with your role. We recommend talking with your leader about any questions you may have or reaching out to Talent Support for additional help!
      Viewing 31 - 33 of 76 Reviews
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      Glassdoor has 76 SilverRock reviews submitted anonymously by SilverRock employees. Read employee reviews and ratings on Glassdoor to decide if SilverRock is right for you.