Does SilverRock pay their employees well?

According to anonymously submitted Glassdoor reviews, SilverRock employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at SilverRock. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at SilverRock?

74% of SilverRock employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SilverRock 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at SilverRock?

Claims Adjuster (18) , Customer Service Representative (11) , Manager (3) , Claims Adjuster 2 (2) , Customer Service Representative (CSR) (2)

What are the pros of working at SilverRock according to real employee reviews?

"Excellent Work Life Balance here" ((in 8 reviews)); "Work from home and good benefits" ((in 8 reviews)); "Great benefits, positive work space and engaging leadership." ((in 4 reviews)); "The people were great to work with" ((in 4 reviews)); "The atmosphere is fantastic and they pay well." ((in 3 reviews))

What are the cons of working at SilverRock according to real employee reviews?

"There is 0 consistency with management." ((in 8 reviews))

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SilverRock

SilverRock reviews

3.9

74% would recommend to a friend

(76 total reviews)

Mary Leigh Phillips

83% approve of CEO

61% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

3.8

Career opportunities

SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

76 reviews

5.0

Feb 12, 2022

Best company EVER!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This is the first company I have ever worked for that everyone truly behaves as though we are a whole team. From fellow reps all the way up the ladder. Everyone I have dealt with truly cares about helping you do the best you can. Customer Service is a stressful job, but everyone here does all they can to make sure you have the support you need to not get burnt out. Getting this job is probably the best career decision I have ever made!

Cons

I can’t really think of any.

SilverRock Response

WOW! What a stellar review - thank you! We are so pleased that you are enjoying your time as a Customer Experience Representative. You're right - working in customer service is a high stress job and your dedication to the SilverRock customers is greatly appreciated. We're happy to hear your team is supportive and that leadership is taking your suggestions into consideration. Keep up the great work!

4.0

Dec 29, 2021

good

Director

Recommend

CEO approval

Business Outlook

Pros

yeah, it is very good.

Cons

to be determined, will tell you later.

5.0

Dec 7, 2021

Finally an employer who knows how to treat employees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Internal promotions Annual raises Caring and supportive management Work from home Work/life balance Career development Fantastic benefits Small work groups with amazing manager to employee communication Appropriate work loads (they don’t burn you out or over work you)

Cons

Pay is probably $1-$2 less per hour than other comparable jobs, however I feel the atmosphere makes up for this.

Viewing 37 - 39 of 76 Reviews

Jobs at SilverRock

Support Team Specialist

Mechanical Claims Adjuster (Remote)

Mechanical Claims Adjuster (Remote)

Mechanical Claims Adjuster (Remote)

Customer Service Representative- Remote