SilverRock reviews

3.9

74% would recommend to a friend

(76 total reviews)
avatar

Mary Leigh Phillips

83% approve of CEO

61% positive business outlook

SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

76 reviews
4.0
Oct 19, 2017

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Great flexibility, awesome coworkers, great incentives, good pay

Cons

It is an inbound call center, does not feel like it is but over time it will.

3.0
May 15, 2017

DriveTime and SilverRock

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits after 31 days and 60 days. Nice work facility. Different varying shift times. Most people are approachable

Cons

Lack of expertise and streamlined training. Get information needed to do your job in bits and pieces like login, extension, email, templates etc. OT didn't feel optional. Don't move people around. Makes for less efficiency usually.

1.0
Aug 5, 2016

Perspective employees beware!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, competitive base pay, regional managers are great.

Cons

Senior leadership (the people who make the decisions on what is a priority) do not have any understanding of the ancillary product business which leads them to making incredibly poor decisions on new products they want to rollout and have their reps waste time nonsense initiatives that won't truly impact sales in a positive manor. Product quality and marketing maternal is subpar compared to competitors in terms of coverages offered making it hard to obtain sales, and incredibly easy for competitors to steal Silverrock business. Known for denying claims resulting in loosing chunks of the small dealer base they have. Beware of the "$100k potential" pay plan as its not obtainable with the product they have. Compensation plans change every 3-4 months to work in the company's favor and prevent employees from making too much money. Company shows major signs of financial distress (Silverrock is taking incredible losses every month) as they had to close their sister finance company (GO Financial), and will not spend money on simple small things such as marketing materials that their sales team needs to be competitive, and help their dealers sell product. The positive reviews you see on here are from the senior leadership team and from employees that the leadership team made very strong suggestions to leave good reviews to offset the bad ones that they are getting. CEO and the owner have been in trouble for securities fraud, are known trouble makers among the other business' that they invest in, and can't be trusted to be transparent and make ethical business decisions that hurt some employees at the benefit of their pocketbook.

Viewing 67 - 69 of 76 Reviews

Glassdoor has 76 SilverRock reviews submitted anonymously by SilverRock employees. Read employee reviews and ratings on Glassdoor to decide if SilverRock is right for you.