SilverRock reviews

3.9

74% would recommend to a friend

(76 total reviews)
avatar

Mary Leigh Phillips

83% approve of CEO

61% positive business outlook

SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

76 reviews
1.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Work From Home work life balance

Cons

Call center vibe, negotiation tactics are desperate, servicing third party warranty for bad company like Carvana

avatar
SilverRock Response
2y
Thank you for sharing your experience as a Claims Adjuster! We're proud to offer remote work opportunities to our employees giving them the freedom to work almost anywhere -especially glad to hear you had a healthy work-life balance. Thank you for sharing your feedback, we value all opinions as we strive to improve the experiences of our employees. While we may have parted ways, we wish you all the best in your future endeavors!
4.0
Jun 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Good coworkers Opportunity to advance Good Benfits

Cons

Very rude customers Have to work Saturdays

avatar
SilverRock Response
2y
Thank you for sharing your experience as a Senior Customer Service Representative! We hold great value in developing our talent from within and providing ample growth opportunities for all employees, we are so glad you got to experience that first-hand. We understand that having a customer facing role can be challenging and we thank you for your dedication. Thank you for sharing your experience, we wish you continued success in your role!
1.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing Co Workers and hit/miss with leadership

Cons

Minimal raises if any at all pay way below the industry not supportive of individuals with disabilities Very hard to advance

avatar
SilverRock Response
2y
Thank you for sharing your experience as a Customer Service Representative! We are so glad to hear your work environment cultivates friendship among co-workers! We work hard to ensure our culture is friendly and uplifting! The SilverRock family reviews our total compensation package on an annual basis to ensure we are keeping up with industry standards. While we may have parted ways, we wish you all the best in your future endeavors!
Viewing 25 - 27 of 76 Reviews

Glassdoor has 76 SilverRock reviews submitted anonymously by SilverRock employees. Read employee reviews and ratings on Glassdoor to decide if SilverRock is right for you.